P ower Virtual Agent-based interview questions and detailed answers demonstrate how Microsoft Virtual Agent can be applied in various industries, including healthcare, IT helpdesks, and travel agencies. Candidates who can effectively address these scenarios showcase their ability to understand specific industry requirements and design Microsoft Virtual Agent solutions that meet those needs. Question 1: What is Microsoft Virtual Agent, and how does it differ from traditional chatbots? Answer: Microsoft Virtual Agent is an artificial intelligence-powered chatbot platform developed by Microsoft. It enables organizations to create conversational bots that can assist users with common inquiries, provide personalized recommendations, and automate various customer service tasks. Unlike traditional chatbots, Microsoft Virtual Agent leverages advanced natural language understanding (NLU) and machine learning algorithms to compr...
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